Terms & Conditions

Terms & Conditions

Bonk & Co Ltd.
8 Harbour Road
Inverness
IV1 1SY
VAT No. 296 7674 88

 

By entering the Bonk & Co website you agree to abide by the Terms and Conditions of use. Prices quoted to you are the prices set at the time. If for any reason they are increased we will let you know by email and inform you prior to processing your order. We do try to ensure the pictures of the goods on our website are accurate. However, there may be slight variations in colour and texture between the pictures and the goods themselves. We do not offer a returns policy on our stoves, any queries should be raised with your installer at the time of purchase.

Whilst effort has been taken to ensure that the Site is free from viruses, Bonk & Co gives no warranties it will always be free from viruses and you are responsible for ensuring that you have installed adequate and up-to-date virus-checking software. Bonk & Co excludes, in so far as it is legally possible, all liability and responsibility (other than liability for death or physical injury arising out of the negligence of Bonk & Co or its officers) for any viruses or any other computer code, files or programs designed to interrupt, restrict, destroy, limit the functionality of or compromise the integrity of any computer software or hardware or telecommunications equipment or other material transmitted with or as part of the Site.

This website and its content is copyright of Bonk & Co – © Bonk & Co 2018 All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited.

 

PRICES AND VAT

Prices listed on our website are in British Pounds and include VAT.

 

RETURNS AND REFUNDS

30-Day Money-Back Guarantee

We guarantee your satisfaction with all Bonk & Co merchandise. You can always cancel your order at any time for a full refund within 30 days of delivery in accordance with your rights under the Consumer Protection (Distance Selling) Regulations 2000. Only unused items in original packaging may be returned for a full refund.

In order to return goods please always contact us first at hello@bonkandco.com so we can send you the packing and shipping instructions. We will always credit you the same way you paid us (ie credit card ). You will receive the credit within 14 days after we received the return shipment.

Note: The 30-day money back guarantee does not apply to products that have been used and/or are damaged.

Damaged or defective items

If you receive a damaged or defective item, we will promptly send you a replacement or issue you a full refund after you have returned the damaged or defective product. You will not be charged any additional shipping or handling fees for replacement shipments.

 

KNIVES & AXES REGULATIONS

Knives and Axes are only for sale to persons aged 18 and over. By placing an order and accepting our terms & conditions you declare that you are at least 18 years of age. We may ask you to provide us with proof of identification before we ship your order.

 

CONTACTING US

If there are any questions, you may contact us using the information below.

Bonk & Co.
8 Harbour Road
Inverness
IV1 1SY
01463233968
inverness@bonkandco.com

Payment Methods Hetas TrustPilot